Frequently Asked Questions
Everything you need to know about your Recuvia beauty journey.
Are Recuvia products suitable for sensitive skin?
Yes, our formulations prioritize gentle, dermatologically-tested ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product—even if opened—for a full refund or exchange.
Are your products cruelty-free and vegan?
Absolutely. Recuvia is committed to ethical beauty. We do not test on animals, and all our products are 100% vegan and free from animal-derived ingredients.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer subscription services?
Yes, you can subscribe to your favorite products and save 15% on every order. You can choose your delivery frequency and cancel or pause your subscription at any time.